SHIPPING & DELIVERY

SHIPPING

  • Free shipping across India, but only for prepaid orders.
  • For Cash on Delivery (COD) orders, there's an additional INR 100 charge.
  • We work with various delivery partners to get your order to you faster, but if there's a delay caused by them, we're not responsible.
  • Shipping charges and COD fees are non-refundable.
  • International shipping fees depend on the actual cost.
  • Once your order is confirmed, it'll be shipped and delivered within 5-8 days.
  • Note: During festivals, bad weather, or crises, your order might be delayed, but we'll do our best to inform you.
  • Once dispatched, we can't change the delivery address.
  • We confirm all orders before shipping them out.
  • We can't accept returns for personalized fit because they're made specifically as per your requirements and are not available for general sale. 
  • We will always keep you informed with the status of your order. Once your order is shipped from our end, you shall receive an SMS and an Email with the shipping detail such as Courier Company, Docket No etc.
  • In case of any issue with delivered products, customer has to report us within 48 hours from delivery time.

CANCELLATION BY US

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order.

We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Please note some banks require up-to 4 working days for payments to be reversed to their customers.  

CANCELLATIONS BY THE USER

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount.

A request for cancellation of order shall be valid and accepted only if they are made within 24 hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 hours from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.